“Hello, Locke’s Pharmacy”

“Hello, Locke’s Pharmacy, this is Alec. How can I help you today?”

“I don’t know, Alec. How CAN YOU help me? Do you have your LPC?”

“...”

“You know what? That’s okay. Can you just put Matt on the phone, please then?”

===

“Hello, Locke’s Pharmacy, this is Samantha. How can I help you today?”

“Hi there, Samantha. I have a question, but it is Matt-specific. Can you put Matt on the phone?”

===

“Hello, Locke’s Pharmacy, this is Ruth. How can I help you today?”

“Hi, Ruth. I need to talk to my Uncle Matt, and can you tell him it’s an emergency.”

Ruth: puts me on hold

Me: hangs up

Also, me: calls back

===

“Hello, Locke’s Pharmacy, this is Jon. How can I help you today?”

“I need my Uncle Matt and I need him RIGHT NOW! CAN YOU DO THAT CAN YOU HELP ME CAN YOU PLEASE PUT MY UNCLE MATT ON THE PHONE I NEED HIM-”

===

“Hello, Locke’s Pharmacy, this is Alec, how can I help you?”

“Hi, Alec, how are you today?”

“I’m pretty-”

“Great, I need to talk to Matt right now okay? OKAY?!”

“Yes, ma’am.”

===

“Hello, Locke’s Pharmacy, this is Alec. How can I help you today?”

“Oh, hi, Alec, it’s you again. You see, I was really hoping it would be Matt this time.”

“Do you want me to put you on hold?”

“No, that’s okay, I’ll just keep calling back until Matt answers.”